Tiles – Lisbon’s Signature “Thing”

  One of the unique things about Lisbon, Portugal are its tiles. You’ll see houses in every neighborhood fronted with colorful ceramic tiles. I could barely walk down a block without stopping to photograph another tile design. There is even a museum (Museu Nacional do Azulejo) dedicated to the history of tiles in Portugal, with […]

Up, Down, and All Around—Trolley Cars and Leadership

I’m in Lisbon for a month, feeling what it’s like to live in a neighborhood (Santos-o-Velho), explore new sights in a new culture, and continue my work. One big thing I’ve noticed about Lisbon is you must look up, down and sideways if you are really going to take in the beauty of the city…and […]

Chocolate Truffles, Onion Soup, and Leadership Lessons

What I learned about leadership from a celebrated French restaurant. How does a traditional French restaurant weather the notoriously competitive and fickle restaurant industry to stay highly successful for over 50 years? And what can those lessons learned teach us about becoming successful leaders? L’Auberge Chez Francoise in Great Falls, VA has received scads of […]

Can you be a DOER and SELF-AWARE at the same time?

Another report from the coffee shop…Here I am, listening in again. It’s a popular spot, close quarters. You can’t help but overhear people’s conversations. Sometimes I pick up a nugget or two for leadership reflection. Like from the table next to me today. Two women, I gather from their conversation, co-owners of a small business, […]

What the Brain is Doing When We Get Feedback

In the “6 Most Dreaded Words” we met David and Shauna, two consultants in a feedback discussion after a presentation. A discussion that is shaping up to be largely one-way (although Shauna is having a robust conversation in her head) and more defensive than effective. How can they have a more productive feedback conversation? Understanding what […]

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